What has been your most effective retail strategy?

“It’s all about the client and listening to his or her needs and concerns. When we match the client with the perfect products, the results are unparalleled. Our best-selling products are mineral based, as everyone prefers to be natural when spending time in the great outdoors.”—Sarah Welles, spa director, The Ranch Spa at The Ranch at Rock Creek (Philipsburg, MT)

Look for more retail strategies in our upcoming issue of Shelf Life in the March issue.